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My battery gave up last Thursday and I am still annoyed about how the conversation at the shop went. I drive a 2016 Mitsubishi Pajero, and I bought the battery about twenty months ago. When it died, I took it back with the invoice, and the guy at the counter looked at the paper and said “sorry sir, warranty is eighteen months, finished.” I told him I remembered being told two years when I paid, and he just shrugged and said maybe I misunderstood. Now I am not sure if I forgot, if he lied, or if there are different types of cover that I never learned about. My brother says shops always say a longer period to close the sale and then act confused later. My neighbor says there can be a full replacement period and a shorter extra period where you only get a discount on a new one, and that is probably what I got confused with. A friend at work told me to check the date code on the battery itself, because some warranties count from the day it was made and not from the day I paid. Another colleague said I should have asked the shop to write the exact period on the invoice, which I did not do, and now it is my word against his. I read a page on in the evening to understand how the cover is normally explained, and it talked about the length, what counts as a defect and which papers you should keep, which made me feel a bit careless. Since then I have been trying to find out about the Quality Amaron car battery warranty period in UAE, to see if eighteen months or two years is what normal drivers actually get. My questions are easy. Is it common for the period to be shorter on the shop paper than what the seller says out loud? Can I ask the importer or the brand directly if the shop refuses? Does a battery that dies after twenty months in this heat count as a defect, or do they blame the weather? And would you pay for a new one now, or push for a partial discount first? Please share how your claim went. Thanks for reading.
