The app allows you to use the app to redeem Locker Room codes as well as use to use the Scan Your Face feature for your MyPLAYER customized character in the MyCAREER mode. Some players have complained that they’re having difficulties logging into the app and are unable to use the much-anticipated face scan feature. This is 2K Games’ official statement on the solution to the “failed to sign into 2K Sports” error message for the NBA 2K23 companion app.
There is currently no solution to this issue as of the time at the time of writing. However, NBA 2K23 developer Visual Concepts and publisher 2K has acknowledged the “failed to sign in to 2K Sports” error that continues to occur in the MyNBA2K23 application and has stated that a solution is in the works.
In a tweet, the account @NBA2K stated that prior to logging into MyNBA2K23. users must log in to their PC or console account first. This means that you will be in a position to use the app when you have the active NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch, or Steam prior to synchronizing your account to the application. However, the fact that a part of the players are unable to access the app isn’t over.
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